Increase the file size limit from 3MB to 20MB for email attachments in Automations
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Ryan Walburn
When Creating an Automation to send a form email with an attachment when a status is changed, currently, there is a size limit of 3MB. If it is over 3 MB, the email is sent with the automation, but the file is not attached. Requesting to increase the size of possible attachments to 20MB.
Jon Darbyshire
Hiya Ryan Walburn, thanks for this post! I have a few more questions for you:
- What types of files are typically being attached that require a larger size limit?
- How frequently do you encounter the need to send attachments larger than 3MB?
- Are there any specific security concerns or requirements we should consider when increasing the file size limit?
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Ryan Walburn
Jon Darbyshire Hey Jon, 1. These are typical CMYK Print ready files... and tend to be larger for reviewing. We would also use this function to send them to the printer we use. 2. About 40% the files we send to clients are larger than 3MB. Trifolds and booklets are muliple pages and can be larger than 10MB at times. 3. I don't know of any security concerns.... maybe don't allow for any Zip files... so those can't be sent maliciously. Also most MicroSoft Mail boxes don't allow any file sizes over 25MB.