Feature Requests

Could we please add the ability for an "IF Error, Then..." path of an automation? Currently, if a node in the automation fails, in some automations, this turns off the automation completely. Rather, I'd like for the automation to take an error path that updates a status of the record it's working with to "Needs Review" (or some status choice), notifies our team as it already does, but NOT turn off the automation.

I would like a built-in feature to prefill forms with linked records. Currently, this can only be done using URL parameters, which is not as straightforward. Having a direct feature to prefill forms with linked records would simplify the process and improve user experience.

I need a way to ensure that the content of a record is locked and verifiable at the time a user adds their signature. This would provide a clear and protected snapshot of what the person signed in agreement of, making the signature more defensible if questioned.

I would like to have an email signature automatically included with every email I send out. This feature would help maintain consistency and professionalism in my communications.

Ability to generate HTML emails with merge fields including images from the record (logos for example)

I noticed that Airtable has launched an AI Assistant that analyzes data across an entire database. It would be great if SmartSuite could develop a similar feature to enhance data analysis capabilities within the platform.

I use card views (Kanban and Card) a lot, I find it a great way to catalogue items and projects, as well as track the status of project items. However, the current layouts waste a lot of space, making the cards larger than they need to be: Remove Dead Space There is a lot of wasted space in the cards. I see there is another request to have the ability to remove field names, which would be great, but other issues include: Huge amount of space between the title and the first field. Larger than necessary left and right indent. Larger than necessary line spacing above and below. Tags have an unnecessary amount of space between the hashtag and the label. Tags are forced to display in a bubble with a lot of spacing. The hashtag in tags sits higher than the label. My attached image shows how an example card currently looks and then an ideal alternative. Allow users to set card size by pixels or percentage The card sizes are arbitrary and change size when the browser window changes, but in a way that I cannot predict. Just now, the card size wouldn't change to large from medium until I resized m window, and my small cards in one view have now become the same size as medium in another. Allowing users to set card size by pixels or percentage will address this.

I want to be able to hyperlink words within an email with actual SmartSuite fields like you can in Airtable. The use case is that sometimes URLs from a record can be really long & I would prefer for them to be hyperlinked instead. Airtable accomplishes this by requiring you to put the words you want hyperlinked within brackets [ ] and the actual Airtable field URL/link you want it to be hyperlinked with to just be within parentheses ( ).

We would like the ability to save a Solution as a template so we can reuse the template in the future. The template should include reports, but no data. We do understand that this can be done currently using the Duplicate solution feature - with or without data.

we would like to update records based on form submission info