Feature Requests

In September 2023, I attended a SmartSuite webinar where we were told that there would be some significant upgrades, including button actions to trigger automations and automation looping, among other things. We were told to expect that in November 2023. Crickets It seems to me that it would be in SS's interest to: Provide regular updates. Ideally weekly, or at least several times a month. That's what AT does. Be more transparent on what SS is working on. The so-called "Roadmap" is really just a pie-in-the-sky wish list. Some of the items in those categories are several years old. Nothing speaks better of a software company than regular updates. It makes the users (i.e. paying customers) happy, keeps them interested, and tells the users that this is a viable, happening company. That it's on the ball. Silence, OTOH, is deafening.

SS needs much more robust UI's along the lines of AT* or similar. We should be able to have different record views for different grids of the same table. And not just limited to two columns as is current. We need dedicated UI's separate from the "data layer". Customizable side panels, modal popups, tabs and sections (similar to record views), etc. We need to be able to modify font styles (bold, italic) and colors in grid columns. SS needs to stop automatically deciding which fields should go in which columns in record details. We should have TOTAL control over which options to show in grids - including read-only grids, which options to allow for editing or entering new records, which toolbar items to show or hide, dropdown filters (as in dashboards), etc. We need a proper traditional login option for users with a customizable login page. User's don't need to know (and mostly could care less) about SmartSuite. We need a real customizable menu controlled by the SS builder. SS could bring so much more to the UI than it is offering currently. -- * Not that AT is all that robust, it's really not. But compared to the current limitations in SS, it is.

Enable button to open files from a file field. This should be achievable by enabling additional formula capabilities that incorporate links to files, or simply to add "Open File" to the available Actions. Ideally, when the user clicks the button (linked to a file), they would see the exact view that they see when clicking the actual file link.

I really wanted to be excited about Make. I will still continue to use them and the partnership announcement years ago really shows the owners passion for their company. However that passion doesn't seem to translate to support. The customer support from Make has been lackluster to say the least. My biggest need is the ability to send files from smartsuite to other platforms and Make doesn't have a solution for higher data transfer limits. N8N has no limits on data transfer and has their pricing set up differently where I believe it would be advantageous to the entire smartsuite community. Makes plan limitations would mean I would have to be paying for 100K + Operations monthly even though I would be using less than 1000. N8N appears to be a fast riser in the space with a ton of technical capabilities. On N8N website it appears to show an integration with smartsuite and in the community forum several members have requested this feature, but I don't think dev has been formalized. This release would be very much appreciated.

Having the option to remove the field name would be really helpful - I'll put in a feature request. For example - a priority flag doesn't really need a field label. Area of Company is unnecessary. These take up A LOT of space on a card that is unnecessary.

Being able to do simple calculations between the sum of 2 field would be very powerful. It will avoid having to create a solution with just one record which sums all the records of another solution

When you're in a gridview and use the “Group by” function, when you select the “Collapse all” option, I'd like to see a summary of the results for each group (sum, average, etc., depending on what you've set).

Being able to comment on a photo the same way you can do it with Airtable. This would allow for inspection reports for example.

To be able to use conditional logic around the actions in an automation similar to Airtable, ie not in the trigger but in the body of the auto.

Being able to group automations into folders would be sooo useful in keep things organized and knowing how/where to find specific automations. With hundreds of automations across different tables/solutions it is impossible to keep track of what needs maintenance and updating, even with a meticulous naming convention.