Feature Requests

Could we please add the ability for an "IF Error, Then..." path of an automation? Currently, if a node in the automation fails, in some automations, this turns off the automation completely. Rather, I'd like for the automation to take an error path that updates a status of the record it's working with to "Needs Review" (or some status choice), notifies our team as it already does, but NOT turn off the automation.

I am using Gemini AI as a Google Workspace user and would like to connect it to SmartSuite as the AI assistant. This integration would enhance my workflow by allowing seamless interactioninteraction between the two platforms. It would be beneficial if this feature could be developed to improve efficiency and productivity.

I would like a built-in feature to prefill forms with linked records. Currently, this can only be done using URL parameters, which is not as straightforward. Having a direct feature to prefill forms with linked records would simplify the process and improve user experience.

I need a way to ensure that the content of a record is locked and verifiable at the time a user adds their signature. This would provide a clear and protected snapshot of what the person signed in agreement of, making the signature more defensible if questioned.

I noticed that Airtable has launched an AI Assistant that analyzes data across an entire database. It would be great if SmartSuite could develop a similar feature to enhance data analysis capabilities within the platform.

Add "Is contained by" and "Is not contained by" conditions to automation actions. These will complement the current "Contains" and "Does not contain" conditions and make a lot of automations much easier to build, reducing the need for complications like linking chains of automations.

I would like to have an email signature automatically included with every email I send out. This feature would help maintain consistency and professionalism in my communications.

Enterprises like Gillette Children's need a way to label records by sensitivity (e.g., Internal, NDA, HR Confidential) and automatically manage view/edit permissions without relying on automations. Today, access control workarounds using automations and lookups are fragile, hard to scale, and introduce compliance risks — especially as user counts grow into the thousands. Why This Matters: Centralize all projects in one table, avoiding system fragmentation. Ensure real-time, secure access control without automation dependency. Support sensitive workflows like contract management, litigation tracking, and HR operations. Meet enterprise compliance needs (HIPAA, legal, audit readiness). Requested Capabilities: Assign sensitivity levels to individual records (e.g., Internal, NDA, Legal Only). Dynamically adjust access based on user roles, departments, or assignments. Revoke access immediately when users are deprovisioned. Maintain seamless reporting and collaboration across the organization.

I use card views (Kanban and Card) a lot, I find it a great way to catalogue items and projects, as well as track the status of project items. However, the current layouts waste a lot of space, making the cards larger than they need to be: Remove Dead Space There is a lot of wasted space in the cards. I see there is another request to have the ability to remove field names, which would be great, but other issues include: Huge amount of space between the title and the first field. Larger than necessary left and right indent. Larger than necessary line spacing above and below. Tags have an unnecessary amount of space between the hashtag and the label. Tags are forced to display in a bubble with a lot of spacing. The hashtag in tags sits higher than the label. My attached image shows how an example card currently looks and then an ideal alternative. Allow users to set card size by pixels or percentage The card sizes are arbitrary and change size when the browser window changes, but in a way that I cannot predict. Just now, the card size wouldn't change to large from medium until I resized m window, and my small cards in one view have now become the same size as medium in another. Allowing users to set card size by pixels or percentage will address this.

I am a little disappointed that there will now be a requirement for a 3 paid license for the Pro version. I am only on Teams but Pro is too expensive for my solopreneur operation and would offer too much for me and now it's way too expensive and way to big. I would like there to be an intermediate level between where it's maybe a $15 per license with $15,000 or $20,000 records with correlating features. I switched to SmartSuite from Airtable because of your clean layout, desire to please customers, and vision for more practical functionality. Airtable is going in a more techy, corporate direction but SmartSuite seems pretty usable for the little guy like me. Thoughts?