FAQ Widget

The FAQ Widget is a powerful tool that helps you communicate important information by presenting frequently asked questions directly on your dashboard. By organizing your content into a clear and structured format, the FAQ Widget allows you to address common queries, explain processes, and provide guidance efficiently, making it easier for users to find answers.
Use Cases:
Employee Resource Dashboard
: Answer common questions about company policies, benefits, and procedures, providing employees with quick access to important information.
Customer Support Portal
: Address frequently asked questions about products or services, offering users a simple way to get help without contacting support.
Product Onboarding
: Assist new users by answering setup, best practices, and troubleshooting questions, helping them get started with your product.
How to Use the FAQ Widget:
1.  Add Widget
: Start by clicking "Add widget" on your dashboard.
2.  Select FAQ Widget
: From the Widget Library, choose "FAQ Widget."
3.  Enter Questions and Answers
: Use rich text elements like bold, italics, links, bullet points, and numbering to format your questions and answers for clarity.
4.  Choose Layout
: Select a one-column or two-column layout depending on the content volume and how you want to display the information.
5.  Display Style
: Choose between a list or accordion display—use the accordion option to allow users to expand and collapse individual questions for a cleaner interface.
By organizing your information in a structured way, the FAQ Widget enables you to efficiently provide answers to common questions, improving user experience and reducing the need for repetitive inquiries. This widget is especially helpful for customer support, onboarding, and internal communication needs.
This feature is available for All Plans.
Watch Feature Overview Video (Coming Soon)
Learn More in This Help Article