improved
All Plans
Forms: Enhanced Submission Page
Publicly shared SmartSuite forms now have a fully configurable Submission Page. Service desk intake forms, GRC attestation flows, and any customer-facing form can show a polished Thank You message or redirect submitters directly to a follow-up URL of your choosing.
Key Highlights
- Two Configurations: Pick Message mode for an inline Thank You page, or Redirect mode to send submitters to a URL of your choice.
- Custom Thank You Page: Configure a toggleable icon, a Title (default "Thank you!"), and a rich-text Description, all editable with the same controls used elsewhere in the form designer.
- Redirect Handling: Specify a URL with inline validation; submitters land there automatically after clicking Submit.
- Public-Only Behavior: The Submission Page applies to publicly shared forms only; internal forms continue to close their dialog on submit, so existing internal workflows are untouched.
- Always Present: The Submission step cannot be removed from a form's setup, so every public form has a defined post-submit experience without builders having to remember to configure it.
How It Works
- Open the Pages control on any form and select the Submission Page; it is always present at the end of the form's page list and cannot be deleted.
- Choose Message (default) or Redirect for the page mode.
- For Message mode, set whether the icon shows, write a custom Title, and compose a rich-text Description; the defaults work fine if you want a generic confirmation.
- For Redirect mode, enter a destination URL; standard inline validation flags any malformed input before you save.
- Publicly share the form and submitters experience the page you configured on submit; internal users continue to see the dialog close as before.
Pair this with Multi-Page Forms and the Progress Bar shipped earlier in May to give long public forms a polished start-to-finish experience.