SmartSuite Forms now support a native “Other” option in Single and Multiple Select fields - enabling more flexible data collection when predefined choices aren’t enough. This enhancement is especially valuable for teams running assessments, audits, or surveys where users need to describe alternatives in their own words.
Key Highlights
- Form Users Can Select “Other”: When filling out a form, respondents can choose “Other” and provide a custom response via a multiline text area.
- Clear, User-Friendly Experience: The “Other” option always appears last in the dropdown, and displays a smooth in-line text input when selected — no extra configuration or fields needed.
- Text Input Required: If “Other” is selected, the respondent must enter a description before submitting the form, even if the field isn’t required.
- No More Workarounds: Replaces the need to pair select fields with separate text fields for capturing “Other” responses.
- Secure & Compatible: Fully supported in forms with passcode protection, response limits, and other form-level access controls.
- Works Across Views: After submission, the “Other” value is available in Grid View, Record Pages, and Details Widgets — searchable and stored at the record level.
How It Works
- In field settings, Solution Managers can check “Enable ‘Other’ option” for any Single or Multiple Select field.
- When completing the form, a respondent who selects “Other” will see a multiline text input to describe their response.
- Submitted text is saved with the record and shown wherever the field appears across SmartSuite.
- If the “Other” option is later disabled, the data remains stored but hidden from view, and reappears if re-enabled.
This enhancement makes it even easier to collect meaningful, user-defined input - while preserving structure, usability, and data integrity throughout your forms.