We’ve enhanced how emails are displayed in the Communications Center to better reflect the original formatting. No more broken layouts, missing tables, or stripped-down signatures—emails now look much more like they did when they were first sent or received.
What's Improved
- Emails in the Communications Center are now rendered using safe HTML, improving readability and maintaining structure.
- Support for rich formatting elements like tables, inline images, and custom signatures.
- Email chains are now displayed in a cleaner, more structured format—making back-and-forth conversations easier to follow.
- We continue to sanitize unsafe HTML and scripts to maintain platform security while improving visual fidelity.
This is a big step toward delivering a more polished, email-client-like experience inside SmartSuite—without compromising on security.