We’ve added native support for an “Other” option in Single and Multiple Select fields, making it easier to capture unique responses in assessments, compliance forms, and similar structured data use cases.
Key Highlights
- Enable “Other” Option: A new checkbox in field settings lets Solution Managers turn on the "Other" option for select fields.
- Flexible Text Input: When selected by users, the “Other” option reveals a multiline text input to describe their custom response.
- Always Last, Can’t Be Reordered: The “Other” option is fixed as the final item in the list - and can’t be moved or deleted unless disabled.
- Fully Searchable: Text entered in the "Other" input is searchable across views.
- Consistent Behavior Across Views: Sorting, filtering, grouping, find, and spotlight treat “Other” as a standard choice.
- Supports Inline & Modal Editing: Available in Grid View and the expanded modal for Multiple Select fields.
- Preserves Data on Disable: If the “Other” option is disabled in settings, previously entered values are hidden (not deleted) and will reappear if re-enabled.
How It Works
- In field settings for Single or Multiple Select, check “Enable ‘Other’ option” to activate the feature.
- When a user selects “Other” in a record, a text area input appears, allowing them to describe their custom choice.
- Text input is always required if “Other” is selected, even if the field itself is not marked required.
- Field managers can add descriptions or numeric values to the “Other” option, just like standard choices.
This enhancement brings SmartSuite in line with industry-standard questionnaire behavior, helping teams streamline assessments, compliance workflows, and data collection without messy workarounds.