Automatic Emails
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Sam McKeag
I think many people would agree - the email format for automated emails is seriously lacking. Not only does the format change when the email is sent but you can't even add your logo - or any images. I feel that most people who are using SmartSuite for customer-facing products would require a proper email feature. Please and thank you!
6
6 Stars Cleaning
I support this
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David C
There's another request asking for an HTML function with the email editor. This would be super helpful and help add an edge to SmartSuite. I think the dashboard is great, but that feels a little extra right now. The email is a basic need.
Travel That Delights
Being able to send emails from the Comm Center in a record is great, but the line spacing is really off both on original messages and replies. When people reply to a message sent from the Comm Center with standard spacing in Gmail, the reply in Comm Center appears with so much extra line spacing you have to scroll and scroll to read the messages.
Nate Montgomery @ SmartSuite
Merged in a post:
Adding (img or logo) in automated emails
Shane Ramnarain
Would be great to be able to add your logo or image in your automated emails going to your recipient. As at this moment you can only type in text.
Or be able to add some html code for a nice signature would be a good alternative?
Shane Ramnarain
1 find below screen of the automation with an email with a signature that is missing our logo (in attachement)
2 Logo is 300px x 80px and can be a png preferably.
3 A standard template would suffice
Jon Darbyshire
Hello Shane Ramnarain! I have a few more questions for you:
- Can you provide more details on where exactly in the email you would like the logo or image to be placed?
- What size and format of the image or logo would you prefer to use in the automated emails?
- Would you like the ability to customize the HTML signature for each email, or would a standard template suffice?
Brian Dollen
Merged in a post:
I want to add images to emails in automations so I can add my logo in a signature line.
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Imani Douglas
Nate Montgomery @ SmartSuite
Merged in a post:
HTML and Image Support for Email Templates
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Kulbir
Add support for HTML formatting and image insertion in SmartSuite email templates.
This enhancement would significantly improve the visual appeal and functionality of email communications sent through SmartSuite, allowing users to create more professional and engaging emails.
Loic LeMener
I agree - we have a specific font we use (Garamond) and our entire team has a similarly structured signature. It's easy to see the SmartSuite generated emails are not "from" the sender and likely automated decreasing their effectiveness. Thanks!
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YES Integrations
Hey, just letting you know you can send a smartdoc in an email which can include images. You can also append stuff to a smartdoc in automations, and send more than one smartdoc in an email. That means you could hold your signature in a smartdoc and append that smartdoc to the end of every email, or set up an automation that automatically adds your signature to the end of a smartdoc before sending it in an email
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