Change "my workspace" to "company workspace"
Jaya Phillips
Please change the area on the homepage that says My Workspace to be the "name of our organization or company workspace." The users I added both thought that the homepage was specific to their needs and not for the whole company. Then they deleted a bunch of solutions I had started and worked hard on. (they could have clicked the drop-down to see members etc, but I'm sure this is a common misconception for new users.
Jaya Phillips
Also, to be clear, it would be still way better if it just said Team Workspace, if personalization is too difficult.
Jaya Phillips
Also, FWIW, we did get the solutions restored, but some are not loading properly and are as of yet, unusable.
Jaya Phillips
Hi Jon, Wow you're quick! Thanks for caring. So to be clear, we are all newbies. It would be great to have an onboarding video for ultra noobs.. Like, "please don't do ANYTHING until watching this video." haha! So I meant that it could be personalized to the name of the organization so in our case, Coody and Co's Workspace. I know this is a tiny use case issue, as it only pertains to total new people but I bet it's happened before. As far as permissions. We are still in the trial so I just set up our 3 users who are trying things out as Admins so they could have free reign to try everything. I just reviewed the user types help page and it doesn't say which roles have permission to delete solutions. I would assume the same roles who can create them. I think once people are properly onboarded it should be ok for them to generally delete a solution that only they created, or an admin. But maybe an admin could set up a solution so that there is an error message that says something like "warning! If you delete this solution it and all it's data is deleted for the entire organization."
Jon Darbyshire
Hey Jaya Phillips, thanks for your feedback! I have a few more questions for you:
- Can you clarify if you want the 'company workspace' to reflect the actual name of your company or if 'company workspace' is the term you'd like us to use?
- Could you provide more details on the user roles and permissions in your organization? Specifically, should all users have the ability to delete solutions or should this be limited to certain roles?
- Would you find it helpful if there was a brief tutorial or guide for new users to understand the layout and functionalities of the homepage?