Clearing a field as an Action
complete
Dan Leeman
I would like to set up an Automation where the action is to clear the value of a field. However, when creating actions, I cannot find a choice for "null" or "clear".
For example (see screenshot), I would like a Date field named "Send Email On This Date" to be cleared as part of an automation. However, I can't find an option under "Dates from Trigger" or Date Actions or Specific Dates.
Thanks
Nate Montgomery @ SmartSuite
Artem Kunytsia
complete
Jeffrey Parsons
Artem Kunytsia Awesome! Assuming this is rolled out currently, how do we use it?
Artem Kunytsia
Jeffrey Parsons:
Please check out my LinkedIn update here:
Jeffrey Parsons
Artem Kunytsia This is awesome. Far better than what I was hoping for!
Peter Novosel
In the Update Records action, you can now specify the type of update for each field:
Replace value (default)
Append value
Clear value
Jon Darbyshire
in progress
Chris Williams
I know this is planned so hopefully we have a solution soon. For now though, I'd like to offer a workaround that I've created for clearing linked record values via automation. To do this, I created a new formula field with the formula itself (""), essentially a no value formula. Then, I just assign that field as the value replacement for a linked record field in the automation. It seems to be working for me for now. I hope this helps until we have a native solution.
Artem Kunytsia
planned
Brian Dollen
A
Andrew Wollf
Same for Linked Record Fields. PLEASE!!!
J
JeremyX TamX
Great idea, Dan! And so glad to hear the designs are already ready Artem Kunytsia :) Will the new round of changes also allow incrementing a value? The ability to automate a numerical field type change (+/- x) would be a great value add.
Artem Kunytsia
under review
Artem Kunytsia
Dan Leeman
In fact, we already have the design ready.
It foresees 3 options:
- Void value
- Replace value
- Append value (applies for certain field types only, for example, Linked Records)
I'm moving this under Feature Requests section.
We'll discuss with Jon the timeframe for the implementation.
Artem
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