Direct Link from My Work to Solution of a task.
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Jon Kay
I see "My Work" as a way to get an overview of tasks I need to be focused on. When I work on a task, I want to be in the Solution. It would be great to have a direct link from My Work into the Solution of the task to work on the task within the solution.
In the image, I want to click on the "Test" solution and have it take me directly to the solution.
Isaac Gutierrez
Merged in a post:
Link to the solution from Notifications
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Irfan Khan
When checking notifications, I would appreciate the ability to click on an item to be directed to the corresponding solution. Often, I require additional information, necessitating access to the solution itself. While there are workarounds, making the solution name clickable within the notification would be a straightforward fix. Currently, I use links in the helper text of the title field, which allows me to click through when viewing the record, but this method is cumbersome when applied to each solution.
Jon Darbyshire
Hey Irfan Khan, thanks for your feedback! I have a few more questions for you:
- Can you provide more details about the type of notifications where you'd like this feature to be implemented?
- Are there specific types of solutions you frequently need to access from notifications?
- How often do you find yourself needing to access the solution directly from the notification?
Nate Montgomery @ SmartSuite
Merged in a post:
My Work Backlink
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Jeff Chartier
Accessing the table from the task in the My Work list via an active link would be great. Half the time, I want to see the task context within the list it belongs to when viewing from My Work list. I usually open another tab, go to the list, and find the task, which is not a big deal, but getting to the list from My Work would be great. I am lazy, I guess. There's probably a valid programming reason for it not being an active link.
Jon Darbyshire
Hiya Jeff Chartier, thanks for this post! I have a few more questions for you:
- Can you provide more details about the specific tasks you are trying to access from the My Work list?
- What kind of information do you usually look for when you go to the list from the My Work tab?
- Are there any other features or improvements you would like to see in the My Work list?
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Jeff Chartier
Jon Darbyshire: Sorry for the delay. I usually jump back to list for related tasks to the one at hand on My Work. Once I am on the list I may pull forward a task and reschedule the one at hand based on changes from the time elapsed since I planned it. I guess it's kind of a quick review to make sure it's the best task from that list for the day. Also, sometimes, there's context in the completed task before the one at hand that I want to review. I developed a habit of starting from my work, clearing out what is overdue, and then reviewing Today, jumping over to the related list on about half of the ones up.
The back link would just make it a tad easier to jump over and back. Anyway -- Smart Suite is wonderful! I am a happy and grateful user as it is!