Currently, SmartSuite allows users to send emails and insert dynamic fields such as first name, full name, and other custom fields from a contact record. However, there’s no native option to insert a user’s email signature at the end of these messages.
I’d like to request the addition of a signature field or token/insert that can be included in email templates and messages. This would allow users to maintain consistent, professional branding when communicating through the platform.
Ideally, this functionality would be configured during the email setup process when syncing an email provider (e.g., Gmail, Outlook). There should be two options:
Manual setup – A rich-text field in user settings where users can create and save their own custom signature directly within SmartSuite.
Auto-import – An integration that automatically pulls the existing signature from the user’s connected email account (e.g., from Gmail or Microsoft 365), similar to how other CRMs handle email sync.
This ensures that team members sending emails from their personal accounts via SmartSuite can include their signatures, just like they would in their native inbox, supporting consistency and professionalism across client communications.