Integration Option: Web Hook
in progress
Brad Ullery
It would be great for an automation to send a Web Hook (or HTTP Post). Ideally the message would include the record data so an API call is not required to get the record information.
But, at a minimum, the record id and the trigger detail would be useful to know if a record was created or updated.
Allowing a Solution Manager to create a custom webhook provides the ability to interact with virtually any REST-compliant API, opening up access to thousands of additional systems (even custom software APIs that are not publicly available). With support for inserting SmartSuite data into the outbound URL, parameters, header information and request body payload, SmartSuite can power complex integrations that support any type of workflow.
The addition of webhooks as triggers supports the reverse scenario - SmartSuite receiving data from any external system that supports outbound webhooks. Solution Managers will be able to create a custom URL for receipt of the webhook request, and then use any SmartSuite action to further process that data.
With an inbound webhook SmartSuite could receive data from custom internal applications that drive a business's core workflows. Team members would then be able to process that information inside of SmartSuite to complete their work, eliminating the need to create custom software or replacing dated or unintuitive interfaces.
Dave Bayless
Hi, all! The
Send webhook request
action is being rolled out. It's a most welcome addition. Gareth Pronovost posted a helpful demonstration yesterday: https://youtu.be/hx81uYllAhY?si=kQowq-qTFuz-GyZHM
Manuel Gick
Jon Darbyshire any updates to when this is coming?
We need it badly as well. :/
Brian Dollen
Merged in a post:
Webhook Automation trigger
A
Adam Johnston
Allow an incoming webhook to trigger an automation.
This would allow massive expansion of what we can do with automations, from making it easier to trigger automations from SmartSuite button clicks to using SmartSuite as a backend for other applications.
Functionality could be similar to the Make Webhooks trigger.
Dave Bayless
In today's feature update webinar, Jon Darbyshire said the team was pushing for a 2Q24 release. Apparently, it's a pretty big lift due to various interdependencies. In the meantime, I've been using a workaround by triggering a send email action in SmartSuite to an Email Parser by Zapier mailbox. I look forward to simplifying my life with a webhook action :)
M
Morning Glory
Hi Dave Bayless! It used to do the same unless I needed to send an image attachment greater than 1 MB. Pabbly just says that it supports 2 MB, it really supports approx 1 MB attachments. Lets see when do webhooks become a reality.
Jon Darbyshire
Dave Bayless: Wanted to let you know that this feature (Webhook Action) will move into testing later next week. We are getting very close on this.
Dave Bayless
Jon Darbyshire Woo hoo! That's great news. Thanks for the update.
C
Carlton Riffel
Jon Darbyshire how close is very close? This would majorly simplify our zaps. thanks!
D
Danny Shor
Hi, this has been marked In progress a year and a half ago :(
I have clients that needs this functionality and can't migrate from Airtable without it. Webhooks nowadays are a basic functionality...
Any estimation on the timeline for that?
Theis Vincent Nordahl
Yeah if this goes through I'm migrating from Airtable for sure 😄
M
Mezar Chakwa
Any estimated timeline on this? I have two clients on Airtable waiting to migrate.
Jon Darbyshire
Mezar Chakwa: Webhook Action goes into testing late next week. Once this is released, we will then complete Webhook Trigger.
M
Mezar Chakwa
Jon Darbyshire awesome! Thanks Jon.
Isaac Niebeling
I believe this is underway -- there's a feature request here: https://smartsuite.canny.io/feature-requests/p/integration-option-web-hook
A
Adam Johnston
Isaac Niebeling: Hi yes I believe so too, especially after noting there is a greyed out option for this in Automation triggers. I added this after a conversation with Emma Montgomery - outgoing webhooks (although triggered directly by data changes instead of by automations) are currently in beta - https://developers.smartsuite.com/docs/solution-data/webhooks/webhooks-overview - but using incoming webhooks to trigger automations has no beta yet. The feature request you linked mentions both, but I couldn't find one that just focused on incoming webhooks.
J
Jan Meinecke
Agreed! It would pretty much unlock all Automation use cases that are keeping users on Airtable
Dave Bayless
Jon Darbyshire, any update on when a webhook action is going to be available?
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