Keep Address visible when verifying
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Torry Armor
Ideally in the future there is a way to automatically Google verify addresses so they appear in the Map view but until that is possible, it would be helpful if the address you are verifying stays visible so you are sure you are choosing the correct Google verified address. Currently when you click the address to verify Goggle returns a bunch of suggestions and sometimes you aren't sure and need to see the address again you are verifying. I'm manually going through 100's of addresses to verify so they show up on the map view. I find myself constantly having to click away once I see the Google suggestions to see the original full address again so I can make sure I am choosing the right one. Something like what I have in the picture below on the right where you can see the full address above the Google address suggestions would be very helpful.
Jon Darbyshire
Thank you for posting, Torry Armor! I have a few more questions for you:
- Can you provide more details about the process you follow when verifying addresses?
- How often do you encounter difficulties in verifying the correct address due to the current system?
- Can you share more about the impact of this issue on your overall workflow?
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Torry Armor
Hi Jon thanks for responding. Actually just noticed there is a Single Line Display Format option for the Address field (I had Multiple Line chosen). Choosing Single Line does seem to solve my issue of keeping the entered Address visible when double clicking to choose the Google verified address and seems to do a much better job matching. I do have the entire address in the single line. I think with Multiple Line it was just looking at the street.
I do still get multiple address choices from Google as these addresses come from user web submissions from B2B businesses entering homeowner addresses and they sometimes enter the address wrong or in the wrong format and thus Google gives multiple choices as the correct address. Also sometimes Google just doesn't have the correct address in their database as an option. I see this as a problem with Google not SmartSuite.
The impact is just the time to manually choose the verified address. The map feature is great and we want to store the correct address. Since we are adjusting user entered addresses we want to make sure we aren't choosing a wrong address.