OneDrive Smart Update in Files & Attachments field
R
Rémy L
Hi there,
We are working in my company with SmartSuite. We are 30 users but when we need to share documents in SmartSuite by using our OneDrive Business, it doesn't work for all users.
The OneDrive admin created folders in which everybody can put documents but when we click on "Add a files or attachements" in the field and we connect our OneDrive account...
It shows only our personal folders, not the shared ones.
It's so bad that we can't look for shared folders and then click on the right document to put in our SmartSuite.
Otherwise, you are still amazing.
Jon Darbyshire
Hiya Rémy L, thanks for this post! I have a few more questions for you:
- Can you provide more details about the user permissions for the shared folders in OneDrive?
- Are there any error messages displayed when trying to access the shared folders from SmartSuite?
- Have you tried accessing the shared folders from other applications or platforms, and if so, were there any similar issues?
R
Rémy L
Jon Darbyshire wow you are fast to answer feedbacks... Love it <3
- Everybody has a general access to the main shared folder and then each of them has full access to their own assigned folder.
In that way, they can see, add, edit, and delete everything in this folder.
- There is no error message, we can't see the shared files in the list when we open the pop-up
- We are already using those shared files in other apps such as the MacOS Finder