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Isaac Gutierrez
Issue Description
When a user creates a private view and is subsequently deleted from the system, the private view appears to become permanently inaccessible—even to other administrators. It effectively disappears without any way to retrieve or reassign ownership.
Steps to Reproduce
A user is added to a SmartSuite solution.
That user creates a view and marks it as private.
The user is deleted from the system.
The view is no longer visible or accessible to any other user, suggesting it has been "lost."
Impact
Forms that are actively in use (e.g., shared externally) become inaccessible, potentially disrupting data collection workflows.
This can result in serious operational issues, especially when the form was embedded or shared via a public link and is now orphaned.
Any working views get deleted.
User Behavior Insight
Originally, setting form views as private was considered a best practice to prevent accidental edits by internal users—particularly those less tech-savvy (e.g., construction workers who confused the form view with a fillable form).
As a workaround, the user began placing forms in folders labeled “Do Not Touch” to prevent unintentional changes.
Suggested Improvements
Prevent form and other views from being set as private, or
Ensure that private views are reassigned or made accessible upon user deletion, or
Add system safeguards or admin controls to recover or reassign orphaned views.