remove the bottom portion that speaks to to the record
complete
Peter Novosel
complete
SmartSuite formatting is not present on emails sent via Gmail or Outlook. The additional feature requests in the comments are reflected in these feedback records:
IMAP Support
https://feedback.smartsuite.com/admin/feedback/feature-requests/p/emails-imap?boards=feature-requests&search=imap
Comments via Email
https://feedback.smartsuite.com/admin/feedback/feature-requests/p/comment-via-email?boards=feature-requests&search=reply%2520to%2520email
A
Axely Congress
Just found this out by sending an email automation, and we turned it off as a result for all clients we email to. When I first came on to the platform my first real issue with it was the over abundant use of SS everywhere in some capacity. Glad to see someone else has put this feature request in place. Thank you!
Peter Novosel
Yocheved, this is available when you use Gmail or Outlook to send emails. The footer is only displayed for SmartSuite "native" automated emails.
Yocheved Zelishovsky
Peter Novosel: what is the upside of using the native smartsuite emails vs Outlook?
Also I noticed that when sending out an email via Outlook , the sent email won't show up in the sent folder of Outlook. Any way to adjust that?
j
jordan kaulbars
This is great, and on top is the ability to use IMAP/personal emails, because people already trust the domain name of their associates.
D
Donald Mitchell
I agree with this as well. Also,
within that section there's a note that says "Replies to this email will be posted as comments on the record". When I reply it goes to "noreply@smartsuite.com", but even so it didn't add a comment to the record, at least none that I could see.
Jon Darbyshire
in progress
Andrew Jones
Jon Darbyshire: is there a date when we can expect to see this completed ?
Yocheved Zelishovsky
Jon Darbyshire Is this still in progress?
Oscar Viniegra
I concur!