Signature Lines in Emails
Nate Montgomery @ SmartSuite
Merged in a post:
Email Signature Field or Integration for Outbound Emails
B
Brittani Guy
Currently, SmartSuite allows users to send emails and insert dynamic fields such as first name, full name, and other custom fields from a contact record. However, there’s no native option to insert a user’s email signature at the end of these messages.
I’d like to request the addition of a signature field or token/insert that can be included in email templates and messages. This would allow users to maintain consistent, professional branding when communicating through the platform.
Ideally, this functionality would be configured during the email setup process when syncing an email provider (e.g., Gmail, Outlook). There should be two options:
Manual setup – A rich-text field in user settings where users can create and save their own custom signature directly within SmartSuite.
Auto-import – An integration that automatically pulls the existing signature from the user’s connected email account (e.g., from Gmail or Microsoft 365), similar to how other CRMs handle email sync.
This ensures that team members sending emails from their personal accounts via SmartSuite can include their signatures, just like they would in their native inbox, supporting consistency and professionalism across client communications.
Nate Montgomery @ SmartSuite
Merged in a post:
Email Signature Feature
K
Kameela Wardsworth
I would like to have an email signature automatically included with every email I send out. This feature would help maintain consistency and professionalism in my communications.
C
Craig Mooney
Can this be combined with https://smartsuite.canny.io/feature-requests/p/signature-lines-in-emails Looks like there would be 90 votes - high demand.
C
Craig Mooney
Can this be combined with https://smartsuite.canny.io/feature-requests/p/email-signature-feature? Looks like there would be 90 votes - high demand.
C
Craig Mooney
Any update on this one? Would be extremely helpful to have a unique email signature for each user. Just html for text and img.
W
We Have A Tender
Agree
B
Brittani Guy
Absolutely agree with this request — having an email signature automatically included is essential for maintaining consistency and professionalism.
To build on this, I’d love to see SmartSuite support both:
A manual setup option, where each user can create and save their own signature in their account settings (rich-text preferred).
A native or integrated option to automatically pull the user’s existing signature from their connected email account (Gmail, Outlook, etc.), especially during the email sync/setup process.
It would also be helpful if the signature could be inserted using a field/token {{Signature}}, similar to how we can insert other fields (e.g., first name) in the message body so it can be positioned flexibly within templates or ad-hoc messages.
This is a pretty common feature across CRMs and would make SmartSuite feel even more complete on the email front.
Jodie Adamson
We can not switch to email out of SS as we must have an email signature, we pay for the option but cant use it
D
Danielle Dwyer
Yes please add this!
D
Daniel Graber
Certainly, this is a much needed feature.
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