Workspace: Service Accounts
complete

Peter Novosel
Service accounts give integrations their own workspace-owned identity instead of running on a person's account and paid seat. Each service account has scoped, rotatable credentials limited to the tables and operations it needs, a named owner, and its own audit trail, so integrations keep working when people change roles or leave, and access follows least privilege.

Peter Novosel
Workspace: Service Accounts is live. See the What's New page for what shipped and where to find it: https://smartsuite.ai/whats-new/workspace-service-accounts

Peter Novosel
updated the status to
complete
Shipped: service accounts are available now in Workspace Administration (Enterprise plan and up).
Integrations and automations can run on a workspace-owned service account instead of an employee's login. Administrators create the account, choose OAuth 2.0 or an API token, set a secret expiration and a rotation policy, apply rate limits and allowed IP ranges, and grant access only to the solutions, tables and scopes the account needs. Each credential is named, shown in full once when it is generated, and can be revoked on its own. A service account does not consume a paid seat and cannot sign in to the interface, so an integration no longer depends on one person's account staying active.
Where: Workspace Administration > Service Accounts.

Peter Novosel
updated the status to
in progress