Hey guys, so i have just been made aware that email connections are only available on Pro Plans & Above.
For me, this is probably the worst experience i've had with SS to date. I feel emails should always be native in apps with CRM capabilities. (just with limitations on sending)
Granted SS is a little different but i feel like this could be addressed.
What are the possibilities of having a private and separate subscription for email services. I appreciate paywalls are needed, but quite frankly, emails are the last thing we recommend in SS but it's what everybody wants, so to have to pay for it as a Pro plan user, and then as a builder have to jump through significant hoops just to make it work, doesn't make sense.
This would therefore mean leaving the 1 way sync native, but allowing for more advanced capabilities with an added update.
If i was to pay for emails with SS, i would expect a much easier onboarding and better use case from this (2 way sync, much better automation potential, for easy email distribution and client communication management)
Unfortunately, the CRM aspect of SS, even with this email add on, still makes it the most limiting email service of all offered.
Every client we have developed for so far, has loved SS so much, that coming away from a Hubspot, Smartlead, Instantly, or any other CRM for that matter is a matter of "I don't just want it, i need it now because of how much i love living in SS"
So our clients are also requesting this a lot, which is currently a very complex conversation to have due to the current limitations with 1 way sync and is often a deal breaker for using SS in the end. (Yes i know we can automate this with zaps, but thats my point about it being limited, difficult and not 100% trusted, because of automation)