Feature Requests

We are looking for expanded functionality for Time Log Tracking. Rolling up Time tracking for all tasks on a project (Total time logged to a project) Logging more than 250 characters (Add attachments and info) Comments are contextual but having a dedicated "task/time entry" (which we have built in our own database at the moment) would allow us to track time, billable time, and PM time better. Rolling up Time Tracking in dashboards Happy to discuss further

Would love the ability to track time in the mywork section, for tasks that are not attached to a solution record

I find subtasks are useless for managing workload/projects as it's difficult to see progress. Creating a separate App for subtasks and linking them to the main task solves this somewhat, but it requires the use of automations to create a "template" (or at least I haven't found any other way) and it's cumbersome. Checkists are good in that they can be assigned and progress automatically seen upon completion, but they are very limited in functionality. If time could be estimated/tracked against checklist elements and rolled-up for the main task, project/workload management would be massively improved. Without a proper solution it's very difficult to justify moving from a pure PMS

I would like the ability to remove manual time tracking. The reason is to prevent the ability of my staff to add arbitrary time logs so when I run reports, I can see the most accurate time logs possible.

My team and I have started to utilize your time tracking feature. For the most part it is good. The main issue with how you have it set up is that there are a lot of clicks (steps) to get to the timer for the project I am working on which often leads to me or my team not using the timer. For example, I am working on moving data from Asana into SmartSuite. I have a subtask table set up in my master task list. However, now I have to go into that table, find the task, click on the timer for the task, then I need to go out of the table and then go into the Solution I am actually working on. I tried to find this option to vote on but I don't see it in the list so I am adding the request. I apologize if it is already a request and maybe I didn't see it. My suggestion is to put this "button" at the top, inside the header. If you put it at the bottom it interferes with the view of what we are working on as sometimes the "intercom" button does.

It would be useful to have the option to link the time tracking timer to status. Example if status changes to “in progress” start timer and stop when status changes from “in progress”

Currently at duplication of a record, the new record inherits the timer with all logged time. That means that time (which was spent ONCE) is now reflected TWICE in they system. That seems like the less optimal default. By defaulting to set the time to zero in the new record, that also provides an easier way to enable a user to reset the timer to zero.

The Pomodoro technique is a popular and effective time tracking and time estimation technique because it helps users maintain focus and efficiency while building up an intuition for how long a task will take. Instead of just a regular timer, it would be nice to have the option to have a Pomodoro timer within a task and/or subtask.

Auto-Time Tracking: Timer does not appear to be functional on the mobile app. Not sure if this is a bug of a feature not implemented yet. I was excited for our installers to start using to track their time in the field, but it appears they won't be able to use it the way it's designed yet. The help page doesn't say anything about it not working on mobile. https://help.smartsuite.com/en/articles/4613214-time-tracking-log-field#:~:text=and%20end%20times-,Auto%2DTime%20Tracking%3A%20Timer,-The%20timer%20tab

Expand the functionality of the time tracking timer widget to allow for selection of the Solution and Record on the floating widget.