Feature Requests

My business runs through WhatsApp, so I would like the ability for messages from leads/customers to be brought into SmartSuite automatically.

Would be really hepful to have a truly 2-way sync between Google Calendar and Smartsuite

Add a full 2-way integration/sync with QuickBooks online with the ability to create/update customers, invoices, estimates, payments, etc.

Need the ability to capture data from submitted Google Forms directly in SmartSuite (either store it in a new record or update an existing one)

Sync with Google Tasks would be awesome! Create, Update, Delete

Could be great to have the same integration with Google Chat like we have with Slack. We are using GChat. It has same possibilities as Slack, but integrated in Google Workspace.

For applications where the linked record field is being used to link to 'line-items' (purchase order line items, sales order line items, etc.) and the user is always required to add a new record (never linking to existing line items), it would be great if instead of a button which opens the linking window ("Link to record from ______", and then needing to click "Create new record" in that window) there would be a field option to always create new and the button in the linked record field would just say "Create new record," similar to how the Sub-Items field looks.

I now using Firefox quite a bit and it would be great to have an Web Clipper Extension

Current Salesforce integration is limited to one direction, SmartSuite to Salesforce, and does not include the ability to create a Case object in Salesforce. Our company would love to be able to create new cases from SmartSuite form submissions/records while also being able to keep our SmartSuite records up-to-date with any changes in Salesforce: Account, Contact, Cases, etc. Thank you!

Ability to select a SmartSuite View to use as a filter within Zapier to determine when records should be updated. The SmartSuite Zapier connector will be enhanced with the ability to add filters to all of our triggers, allowing you to specify conditions that determine whether the Zap will proceed. These filters will include options to evaluate field values (similar to the report toolbar's filter capability) as well as to specify that one or more fields need to have been changed during an update to continue with the Zap. This capability reduces the number of Zap actions required to construct many workflows (you can currently use Zapier's filter action, but it increases the number of tasks consumed when the Zap continues), making Zap configuration easier and more efficient. Many use cases are supported by this enhancement, including: Triggering the Zap only when a record's status is "Ready for Review" Proceeding with the Zap only when priority is set to "Critical" and the Assign To field has been updated Continuing only when a Linked Record field has been updated Proceeding with a Zap that sends email notifications only when the Email field is not empty and has been changed And many more!