Feature Requests

It would be ideal for a company to have it under their own domain and change logos, etc -ie. white labelling, any plans for it?

It appears that SmartSuite currently only allows reactions to be made to the root comment in the comments section. (Like/Love/Laugh/etc.) We should be able to show our approval and emotions to all messages in the comment chain!

I noticed today that there is no way to edit the text of a reply that I made on a record. I accidentally told one of our team members incorrect information, and I had to leave another reply to correct the mistake instead of editing the reply immediately!

Have conversations by sending voice messages, faster than typing and more expressive.

Not a request, just a positive bit of feedback. Not sure where else this should go. The more I use SmartSuite the more I am continually amazed and surprised by the platform and the general functionality. I am absolutely blown away by all the features and how it all comes together. Can't wait to get my system fully up and running!!! Thanks for building a great package (finally, someone who has listened to the client and built something useful!).

Once there has been activity in a given record's comments pane, it would be great to have the choice as a default setting, to have the pane open or closed when viewing that record.

Loving the email inclusion of the comments section. Would love to have the ability to send Twilio messages and see the thread along with related emails. Additionally, a related call log would be 🤌🏼

Would love the ability to expand the comments to be able to see the last thing someone wrote/last time it was worked on, without having to open the record. Right now we take some notes in a column field just to be able to see it expanded.

Is it possible to look at some form of highlighting like there is in other collaborative tools like Google Docs, DropBox Paper etc where a Comment CAN be linked to a Field and vice versa; Fields can show if there are any Active Comments with the number of comments? As our SmartSuite grows with more Fields and Records and Users, am finding Comments are not so easy to keep up with. Have attached a rough example; clicking the Comment would open the Section and highlight the Field this comment is about. Likewise, clicking the (1) on the Field would open the Comment. IF we could be even more specific, like highlighting actual text within a Field like SmartDoc, even better. 😇

In addition to being able to send a message via Slack as an automation action, I would also like the ability to configure Assigned To notifications to be sent via Slack instead of via Email without the use of an automation.